Return policy

We want you to shop with confidence at Brickora ๐Ÿ’™


โœ… Return Eligibility

Returns are accepted if:

  • ๐Ÿ“ฆ Item is unused, unassembled, and in original packaging
  • โฐ Return request is made within 14 days of delivery

โŒ Non-Returnable Items

  • ๐Ÿงฑ Used or assembled products
  • ๐Ÿšซ Items damaged due to misuse
  • ๐Ÿ”– Clearance or final-sale items

๐Ÿ“จ How to Request a Return

  1. Email support@brickora.store with:

  • ๐Ÿงพ Order number
  • โœ๏ธ Reason for return
  • ๐Ÿ“ธ Photos (if applicable)
  • Wait for return authorization
  1. ๐Ÿšซ Do not send items back without approval


๐Ÿšš Return Shipping Costs

  • ๐Ÿ’ผ Customers cover return shipping unless the item is defective
  • ๐Ÿ“ฆ We recommend using trackable shipping

๐Ÿ’ธ Refunds

  • ๐Ÿ” Refunds are processed within 5–7 business days after inspection
  • ๐Ÿ’ณ Issued to the original payment method
  • ๐Ÿšซ Original shipping fees are non-refundable unless due to our error

๐Ÿ›  Damaged or Incorrect Items

  • โฐ Contact us within 48 hours of delivery
  • ๐Ÿ“ธ Provide clear photos
  • ๐Ÿ” Replacement or refund will be arranged

โŽ Order Cancellations

  • Orders can be canceled before shipment
  • Once shipped, standard return policy applies

๐Ÿ“ฌ Contact Us

๐Ÿ“ง support@brickora.store
๐ŸŒ www.brickora.store